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The Question and Answer forum has moved to our new Avoka Community.

All existing questions and replies have been moved to the new community forum. Click here to view the new forum.

The content available on the Community and Documentation websites will be publicly viewable, however users will need to have a community account to engage within the Community (post questions, answer questions, comment on blogs, etc.).

Some existing community users have been migrated from this platform to the new community platform. If your account has been migrated, you will get a notification when you register for a new account (see 2b below). If your account was migrated, you can easily request a password reset, update you password, and then login to the new community.

New users, or those that weren't migrated, can self-register for an account on the Avoka Community. Register now!

Client and Partner Login -

  1. Click Login (top right corner of
  2. Click Reset here or Join here

    1. Reset here - this is for users that account details have been migrated. They will need to enter their email address (same email used to register for the old KB) and request that a password reset be sent via email.
    2. Join here - this is for users where their account did not get migrated. They will need to complete the registration form. If they are trying to register with an email address that is already in use they will get the following error message

If your user account was migrated from KB (, you will need to use your username found in the password reset email and/or password reset confirmation email.

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