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Am I able to embed a CAPTCHA in a form? If so, how would I go about doing this?

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      Hi Diana,

      It is possible to embed CAPTCHA in a form, the technique will be dependent on which third-party is providing that functionality. This may involve injecting the CAPTCHA at run-time with JavaScript or creating a new custom CAPTCHA widget.

      That said, if it's at all possible we would recommend avoiding the use of CAPTCHA. It's been shown to lead to increases in form abandonment and it's surprisingly easy for automated bots to get around CAPTCHA these days.

      Regards,

      Jye

      1. Diana Pattenden

        Hi Jye, thanks for your response. What is your recommendation to prevent bot/automation use against forms>

      2. Jye Cusch

        Hi Diana, when I suggested avoiding CAPTCHA I probably should have specified that I was referring to the versions of CAPTCHA where a person must type in the heavily distorted text they see on screen. New types of captcha such as Google's reCAPTCHA which simply says "I am not a robot" next to a checkbox are much more usable. Alternatively, third-parties such as iOvation provide device fingerprinting and fraud detection services which are completely hidden from the customer. Many of these solutions provide the same or better protection from automation or fraud without negatively impacting the customer experience.

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