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Looking to build a form that presents to end-user in local language but generates a LC receipt in English. Use case is likely not the best from a process efficiency standpoint, but it is what it is at the moment. End-user completes the form in local language and data entry sits in another country and needs the receipt in English.

Any options to get this done using v4.0.8 TM and v4.0sp2 Composer (I could upgrade Composer if needed)? There is no approval process in TM, so we couldn't bundle it to another form or a workaround like that.

Cheers,

Jeremy

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    2 answers

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      Ben,

      That is basically exactly what I'm asking. I know it might be clunky as far as the end user is concerned when they see their form in a different language(English), but it's what the client is asking for at the moment.

      If I load in the same receipt (English version) in TM, will it be able to account for repeats and will all the localization be in English (drop down values, etc.)?

      Lastly, do I load the same .far file as the receipt for localized form that I would have loaded as the HTML form in English?

      Thanks,
      Jeremy

      1. Ben Warner

        Yes repeats will be accommodated. For drop down values you need to ensure that the data value is the same across all your translated forms - e.g. If you had a Gender drop down (or radio group) translated to Spanish, the display values should be masculino and hembra but the data values should be male and female. If you are using LiveCycle receipting there will be a form-receipt.xdp file in your English form far file. You will need to upload that, not the entire far file. Let me know if this is not the case.

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      Hey Jeremy, just to clarify:

      • You have a Composer form that is published in English, translated to other languages and published to Transaction Manager as separate forms for each language
      • You want to have the translated versions of the form produce a receipt in English, exactly as the English version of the form would

      To accommodate this scenario, there is an option on the Form Version configuration in Transaction Manager to upload an alternative receipt template. This was a very early feature for the platform so I would expect it to be available in your version

      Using this capability, if you upload the receipt file from the English version of the form, the receipt will be produced in English. Note that if you are offering receipts to the user at the completion of their submission this will be in English, which may be confusing if they completed the translated version of the form.

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