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Is there a way to track emails in real time whether it was delivered or opened?

Thanks,

Aman

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    1 answer

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      The Avoka Transact email subsystem is a sophisticated solution which meets most requirements with respect to outbound communications out of the box, however, if you have requirements around bounce management, delivery tracking and reporting, Avoka recommends using a dedicated outbound email system or CCM system. There are many solutions on the market, and Avoka Transact can connect to such systems via web service API.

      To facilitate such an integration, Avoka Transact includes the ability to create a custom email service and associate it with your organisation, or individual forms can be configured to disable built-in email so that custom services can take over.

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