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Hi,

I have created a Maestro form based on a template.

The template has been updated to edit the form footer text and then the template was published.

When I open the form in Maestro to edit it, the template changes are not reflected - the footer text is still the original text, not the updated text.

I was expecting that any template change would be 'picked up' by the form when it is next edited, or published.

Is there any special steps required to get the template change reflected in the form?


Thanks

Mark

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    2 answers

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      Hi Mark,

      This sounds like an issue with extension points in the template. Either you haven't set specific extension points, or you have added one to the form footer. Extension points are areas within your template where you explicitly allow form builders to add content in the form. If the form footer has an extension point, then updates in the template will not be shown in the form. It is recommended that extension points only be applied where required, such as on "Content".

      For more information on extension points please see the Maestro documentation - Create a New Template#ExtensionPointsSetExtensionPoints. This page discusses creating a new template and provides more information (including how to set) extension points.


      Regards,

      Nicole

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        Hi Nicole,

        thanks for the details and the KB article reference. I have read that before, but never really had the need to put it into practice as we are still at the early stages of our Maestro journey - learning as we go.

        I've made some changes and managed to get it working for this case. I'll need to give this more thought as we migrate more forms to Maestro and build suitable templates and other components.

        Thanks for your help.

        Regards

        Mark

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