The radio buttons on our receipts are not showing the selection. Any ideas?
This is something that can be caused by several issues, the main ones are timing issues which are generally seen on larger forms and the webfont not loading correctly. Can you try the following:
If this does not help you get the desired answer then I would suggest to log a support ticket so we can provide more detailed assistance.
Thanks Glenn. It renders correctly in Maestro, but not in TM. We're on TM 4.3.3 and have added the form as a Composer Smart Form. Is this the likely cause?
Hi Dan, Maestro forms require Transact Manager 5.0 and later, this is one of the issues that occurs when used on older versions of TM. Avoka Transact Platform Support has this in the Transact Maestro section.
Thanks very much Glenn. Time to upgrade!