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Hello,

My current Maestro release version is 17.10.0. However, there seems a to be aproblem in my on-premises TM when running the receipt rendering process whereas no problem whatsover happens with forms whose Maestro release is 5.1.4

How can I downgrande a project or create a new one making sure it's in the 5.1.4 release?

It seemd rather straightforward in composer but apaprently I can't control the release version of a new project created in Maestro.

Any help will be greatly appreciated.

Thank you,

Carles

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    2 answers

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      Hi,

      Does anybody else also have this issue? 

      The 17.10.0 form release doesn't seem to sit well with our on-premies TM 5.0.3. 

      Receipts are not available on the History tab and when trying to download them using the URL (i.e https://<your_portal_url>/secure/servlet/FormReceipt.pdf?submitKey=<your_sbumission_key>&renderMode=file#zoom=100) the system prompts an authorization error.

      This does not happen when I use a form whose release is 5.4.1.(although percentage fields make the render receipt service crash so I have to replace them by numeric..and also the rendering looks funny..but at least it does not crash).

      Does anybody know if one can create projects from scratch in Maestro using a 5 release?

      Thank you,

      Carles


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        Hi Carles,

        You can select the Release Version of a project in its Project Details tab.


        Do you also have the same problem if you use the Receipt 2 service?

        1. Carles Tierno

          Hello Bill,

          Many thanks for your answer.

          Unfortunately, for new projects in Maestro the drop-down release version shows only the "17.10.0" option.

          Regarding the Dynamic service, I don't have the v2 installed on my TM on-premises server. I tried to create one in "https://maestro.avoka.eu/manager", export it and import it back to my local server but this also prompted a bunch of errors in the log as it doesn't seem to be installed.

          On the other hand, I think this has to do with the form complexity for some reason. I spent some time recreating the form in the 5.4.1 release but it ran into the same phantomJS problem. Andi I also tried to increase the timeout parameter but the server log still prompted the error.

          I really don't know where else to look or why it prompts this render receipt error.


          Thanks a bunch for your help.



        2. Carles Tierno

          Hello,

          I would like to know if there's a way to select an older release when creating a new project in Maestro.

          It seems that for our on-premises installation the Release 5.4.1 works best.However, as per screenshot, I can't seem to select an older release when creating a new project.

          Could anyone advise? 


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