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I'd like to add a form field value to the Saved form info on the Helpdesk page. To make it easier to find specific submissions.

Is there a way to customise this?

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    1 answer

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      Hi Lin,

      If you are using the default Help Desk page then the easiest way that I know is to use form data extract in velocity template. To do this you will need to:

      1. Add data extract for the field that you want to include in help desk page. ( Data Extract Exercise )
      2. Go to form space and edit /resources/includes/account/tile-help-desk.html
        To include form data extract you can use: "$item.submission.formDataMap", for example getting an email address which is extracted with a name emailAddress:
        <p>$item.submission.formDataMap.emailAddress</p>

      I hope that this will help.

      Regards 

      Łukasz

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