We are getting this error from docusign and not sure why
any help would be great
If the DocuSign component is not styled to use one of the supported fonts (https://support.docusign.com/en/articles/Supported-Fonts-for-PDF) in the PDF receipt, then it does not work and gives this error in the console:
The specified Anchor Tab string was not found in the document. Anchor Tab String "DOCUSIGN_docusigntabwidget" not found.
I have been able to address this by updating the font for the whole template/form to Arial, however setting the font to Arial for just the DocuSign component in both HTML and PDF receipts still results in the error. I have even put specific selectors in there for the HTML element that I believe DocuSign is referencing but this still doesn't work:
font-family: Arial, sans-serif !important;
Can anyone confirm if the element with class = "docusign-anchors" is the correct one?